RETURNS

In the unlikely event that you are not happy with your purchase you can return you item to the address on your invoice.

All returns must be made within 7 days of receipt of your order and the items must be returned in it original packaging and in new used condition.

Once the item has been received back in the appropriate condition a refund will be processed within 2 business days.

FAQ

Do you provide International delivery?

 

At FINCHES we welcome international orders but unfortunaltly we are unable to deliver to the USA and China, for all other international deliveries please use the contact page for a delivery quote.

 

How do I return an item?

Returns should be made via  royal mail wherever posible, the cost of a return is payable by the customer and will not be refunded. The return address will be avaiable on your invioce

 

What is your returns policy?

In the unlikely event that you are not hppy with your purchase you can return you item to the address on your invioce.

All returns must be made within 7 days of reciept of your order and the items must be returned in it orginal packaging and in new used condition. Once the item has been recived back in the above condtion a refund will be processed within 2 business days

How do I track my order?

 

When you order has been dispatched you will receive a confirmation email to the address you have provided with your personal tracking reference number.

 

How can I contact your couriers?

 

Contract can be made via the Royal Mail website or if you need assistance with the courier please contact us via the contact page.

 

What are your delivery options?

 

All orders will be dispatched on the next business day via the royal mail first class sign for service.

If another option is required please contact us via the contact page..

CONTACT FINCHES

Have any questions or concerns? 

We’re always ready to help!

 

 

Contact us at

finchesgb@outlook.com

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